Privacy Policy

We respect your time and your data. Here's what we collect, why, and how we protect it.

Last updated: 2/10/2026

1. Information We Collect

We collect information to deliver our services, improve your experience, and keep Preentah secure.

Personal Information: Name, email, or phone number (when you create an account). Contact details of people you invite to orders. Other information you choose to provide.

App & Device Information: Device type, operating system, and unique identifiers. Usage data (e.g., features used, orders created).

Third-Party Services: Data received from services Preentah integrates with (e.g., Firebase for authentication/analytics, payment processors for notifications).

2. How We Use Your Information

  • Deliver printing marketplace services and process your orders
  • Enable order sharing with service providers and invitees
  • Improve app performance and troubleshoot issues
  • Secure accounts and prevent fraud
  • Comply with legal and regulatory requirements

3. Sharing of Information

We do not sell your data. We may share it only in these cases:

  • Push notifications (for order updates)
  • With service providers (e.g., payment gateways, SMS providers, hosting partners) to deliver our services
  • For business continuity (e.g., if Preentah is acquired or merged)

4. Notifications & Permissions

To function properly, Preentah may request access to:

  • Push notifications (for order updates)
  • Contacts (when you invite others to orders)
  • Location (to find nearby print shops, if enabled)

You control these permissions in your device settings.

5. Data Retention & User Rights

We retain data only as long as needed for service delivery and order fulfillment. You may request to:

  • Access your personal data
  • Correct or update it
  • Delete your account and associated data

Requests can be made at hello@preentah.com.

6. Security

We use reasonable security measures to protect your information. However, no system is 100% secure, and we cannot guarantee absolute protection.

7. Children's Privacy

Preentah is not intended for children under 13. If we discover data from a child under 13 without parental consent, we will delete it.

8. Updates to This Policy

We may update this Privacy Policy periodically. Updates will be communicated in-app or via email (if provided). Continued use of Preentah after updates means you accept the changes.

9. Contact Us

For questions about this Privacy Policy, contact us at:

Email: hello@preentah.com

Questions About This Policy?

If you have any questions regarding this policy, please contact us at hello@preentah.com or call +234 (0) 800 000 0000